Apple Faces Chinese FaceTime Lawsuit

Apple Faces Chinese FaceTime Lawsuit
Later, a voice application developer, Zhizhen Network Technology lobbed a suit Apple's way, saying Siri infringes on several patents they own in regards to “a type of instant messaging chat bot system.” Today, Apple's iDevices and Mac line are being …
Read more on RedOrbit

Customer Service Leader KANA Launches Global Cloud Computing Solution
KANA Express Web Experience provides customer-facing web applications including Web self-service (with natural language search, FAQ, auto-suggestion, and portal services), Live Chat, Virtual Assistant (automated chatbot), and Web form submission.
Read more on Marketwire (press release)

KANA launches Global Cloud Computing Solution
KANA Express Web Experience provides customer-facing web applications including Web self-service (with natural language search, FAQ, auto-suggestion, and portal services), Live Chat, Virtual Assistant (automated chatbot), and Web form submission.
Read more on Call Centre Clinic News (press release)

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