Workflow and care redesign remain formidable HIT challenges

Workflow and care redesign remain formidable HIT challenges
“It's systems that let ordinary people do extraordinary things,” national coordinator for health IT Farzad Mostashari, MD, said during the HIT Policy Committee's May meeting that vice chair Paul Tang described immediately afterward as “inspiring and …
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Vidyo, Inc. and the Alaska Native Tribal Health Consortium (ANTHC) announced that they have partnered to add Vidyo's visual communications and collaboration capabilities to ANTHC's existing statewide telehealth network — AFHCAN. By integrating Vidyo's …
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Double down on EHR and PQRS incentives
The Medicare EHR Incentive Program offers payments to eligible professionals (EPs) who successfully demonstrate meaningful use of certified EHR technology. Additionally, the Physician Quality Reporting System (PQRS) provides payments to promote EPs' …
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Metal content in lipsticks, glosses puckers health concern

Metal content in lipsticks, glosses puckers health concern
According to research conducted by the University of California, Berkley's School of Public Health, a number of popular lipsticks and glosses lining drugstore shelves the nation over are packing hardware of the alloy variety — from lead, cadmium and …
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Do Virtual Meetings Boost Productivity?
These challenges with technology contribute to the allure of face-to-face meetings, making them hard to resist. Getting people together in one room, discussing and brainstorming ideas is the stuff that startup dreams are made of. It's why Marissa Mayer …
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Looking ahead to ONC committee work
As the Office of the National Coordinator for Health IT (ONC) follows the impact on meaningful use Stage 1, looks to implementation of Stage 2 and starts thinking about Stage 3, agency officials have outlined some of their work priorities for the next …
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“Facebook Analytics: why bother with $FB Pages” #opinions / SML.20130106.SC.NET.Facebook.UX.Opinions

“Facebook Analytics: why bother with $ FB Pages” #opinions / SML.20130106.SC.NET.Facebook.UX.Opinions

Image by See-ming Lee 李思明 SML
“Facebook Analytics: why bother with $ FB Pages” #opinions

Certain product implementation makes no sense to me. Facebook analytics data is one of those.

On normal Facebook account pages you only get stats for comments and likes, but on Facebook pages you also see those in addition to analytics data.

On the surface it would appear that the key difference is that Facebook Pages allows a uni-directional follow whereas regular FB accounts is a two-way relationship. However, these days Facebook also allows “subscriptions” so the only difference I can see is that while both free, one give users more data and the other not.

With the opinion that “normal” users would find those insights useless, companies often remove advanced features where expert users would also find useful but are unable to enable it. Meanwhile, they create alternative products which technically could just be the same thing and in the end greatly confuse new comers and old-timers alike.

Good products and services make it easy for new comers and advanced users alike. Clearly the UX Team at Facebook does not have the know-how. Failing more and see your stock tumble further. I guarantee it. For now if you want to see engagement data, create an FB page.

Screenshot counter-clockwise from top left:
1. (regular page)
2. (FB Page)
3. Insights from FB page

/ SML.20130106.SC.NET.Facebook.UX.Opinions
/ #smlscreenshots #ccby #smlfinance #smldata #smlfacebook #smlnet #smluniverse #smlopinions #smlanalytics
/ #facebook #analytics #screenshots #data #insights #socialmedia #ux #userexperience #us #business #biz #tech #technology #opinions #fail #pages