Customer Service Shouldn’t Suck- One Web Design Agency is Bringing Service Back to Small Businesses

Schreiners Success Story

After an overwhelming amount of interest from clients asking for nicely designed, simple websites and on-going service, Businesstastic created a business model to exceed client expectations and flip the traditional agency focus.

Most web agencies tend to focus more on their technology and less on service. We approach things differently and know that providing excellent technology solutions for our clients is a given, but our ultimate goal is to bring white-gloved full agency service to small businesses with less complex web requirements, says Tina Indalecio, Director of Operations and Client Services. We feel that both our success as a company, and our clients success in the marketplace, depends on the relationships we build and the quality of the service and support that we deliver.

Businesstastic is able to keep costs manageable for clients by offering several responsive web site development service plans, with a limited amount of customization. This allows more time to focus on client support and education. In addition, all packages come with support for a year which enables clients to focus on their businesses, rather than deal with confusing website hosting, security, updates and maintenance issues. The focus is on making the web development process easy for our clients, says Indalecio, we do not want them to worry about anything. We act as an extension of their team to guide and educate them on how to use and leverage web technology. Its a very collaborative process.

The service first approach that Businesstastic employs begins with a streamlined onboarding process, and includes a team of expert web and UI designers who create exquisite designs that look and function great. All web designs are created to meet the clients business goals and provide the option to choose between building an informational site or an E-commerce site. All-inclusive hosting, daily backups, security updates, monitoring and best-of-breed SEO tools for search engine visibility are included with all plan levels. In addition, Businesstastic provides same-day support from real-live human beings.

The costs of Businesstastics web development plans range from $ 3000 to $ 20,000 and offer clients flexibility to customize and manage their site as needed. In addition clients have the option to select from several flexible payment options to help manage their monthly expenses. Other services include monthly search engine optimization and marketing packages, as well as E-commerce support.

About Businesstastic:

Businesstastic is a web consulting agency that offers technologies and consulting services that enable business owners to manage and improve their businesses. Businesstastics focus is to guide and help business owners learn what technologies they need, why they need them and how to leverage them. To learn more about Businesstastic, please visit businesstastic.com.


This entry was posted in Seo and tagged , , , , , , , , , . Bookmark the permalink.

Leave a Reply