Norfolk, VA (PRWEB) January 23, 2015
Dominion Dealer Solutions, an industry leader in automotive market intelligence, customer relationship management, responsive websites and reputation management solutions, has announced the launch of Mobile Showroom, a tablet application for users of its next generation CRM, DominionCMX. The app enables a dealerships salespeople to be mobile and more productive during the research and data- gathering phase of the car buying process. DominionCMX includes:
A proprietary algorithm to match consumers with vehicles in the dealers inventory
VIN scan for quick entry of the consumers Vehicle of Interest or Trade-In
Ability to scan the consumers drivers license and update the buyer information immediately within the CRM
The Mobile Showroom tablet application reduces the time consumers spend in the sales process. It also engages automotive buyers with familiar mobile technology within the dealership. With an easy-to-use interface, dealership salespeople and greeters achieve greater productivity with each customer interaction.
David White, general product manager for DominionCMX, noted, With the addition of Mobile Showroom, Dominion is fulfilling its promise to our dealership customers of providing a truly progressive retail experience. By putting core sales consultant and greeter support information onto a mobile tablet platform, we have brought these employees out from behind the desk and made car buyers the center of their attention.
Dominions Mobile Showroom will be available to existing customers and to those who sign up for DominionCMX. With Microsoft Dynamics CRM 2015s significant enhancements to sales, marketing and service features, collaboration between dealership roles is easier than ever. Some of the enhancements that dealers will notice are: interactive marketing calendars, integrated Lync webinars, voice-enabled experiences, and more graphical workflow customizations. Dominion Dealer Solutions is pleased to be the first company to bring the latest in CRM technology to automotive dealers nationwide through its continued partnership with Microsoft.
DominionCMX seamlessly integrates showroom and sales process management with customer engagement across multiple channels including: web, email, phone, social media, and text. Fully customizable, DominionCMX works with your existing business software and dealership processes to deliver powerful business, customer, and marketing management in one robust, scalable solution. This turnkey technology enables the CRM to grow with each dealership, while providing built-in marketing automation tools and detailed reporting at both the department and enterprise level.