Manchester, UK (PRWEB UK) 1 November 2012
Gregory Pennington, one of the UK’s largest and longest-established debt management companies, has created a fact sheet to help borrowers understand their rights and responsibilities if a debt collector gets in touch.
The ‘When the debt collector calls’ fact sheet contains a range of information designed to help borrowers deal with a debt collector – whether that’s on the phone, by letter or face to face. It explains, in straightforward terms, what a debt collector can and can’t do, with a step-by-step flow chart on dealing with debt collectors and some interesting facts and figures about debt collection in the UK.
The fact sheet aims to answer the most common questions about debt collectors, as well as clearing up the difference between debt collectors and bailiffs. If you have any questions that haven’t been answered, you should talk to an expert to find out more.
There are more than 600 debt collection firms across the UK, employing over 14,000 people. At the end of 2011, the overall value of unpaid consumer debt held for collection by members of the Credit Services Association (CSA) – the UK national association for debt recovery agencies and allied professional credit services – stood at more than