LexisNexis Releases Survey on Information Professionals Use of Web 2.0 and Knowledge Management to Add Value to Their Organizations

Denver, CO (PRWEB) June 3, 2007

LexisNexis, a leading provider of information and services solutions, today announced the results of a nationwide survey to provide insights into how Information Professionals (IPs) are adding value to their organizations through technology and knowledge management. The survey also explores where IPs see the future of technology. LexisNexis is exhibiting this week at the Special Libraries Association (SLA) Annual Conference at the Colorado Convention Center, Booth #319.

Information professionals are savvy when it comes to leveraging technology to make information more valuable, relevant, and accessible, with 93% of librarians saying they currently use intranets for managing and distributing information, and seeing collaborative workspaces (57%), wireless (44%), and portals (51%) as very important for the future.

The survey revealed an interesting breakdown and frequency of information sources accessed. With Web 2.0 its no surprise that information professionals are very in-tune; nearly four in ten access Weblogs at least weekly (39%), and more than a third access wikis (34%).

For more traditional sources there was even greater usage. More than nine in ten surveyed access news Web sites (92%), and company Web sites (93%) at least weekly (or more often). Video or audio podcasts were rarely accessed. Less than two in ten access video podcasts (16%), or audio podcasts (15%).

When respondents were asked, What is the most successful new initiative/service that you have launched in the past year? the top five responses were:

1) document search, retrieval, delivery, and access enhancements, such as centralizing the

document collection into a common ILS or Integrated Library System, OpenURL linking, RSS feed, taxonomy, and library portal integration, development and/or enhancement;

2) embed and/or migrate IP services within business units;

3) increase, provide, and/or offer new training;

4) enhance or standardize process and quality control procedures; and

5) provide assistance and services proactively.

Other notable mentions included digitizing important and/or historical print sources, providing collaborative workspaces, and creating wiki-type databases.

The time is ripe for information professionals to step up to new opportunities and this study shows they are doing it, said Joanne Lustig, vice president & lead analyst at Outsell, Inc. These findings mirror our own and affirm that ongoing success and growth will be in the implementation of tools and applications to better organize, mine, and analyze information and enable connections and linkages among users and knowledge.

As part of fulfilling its Total Solutions strategy, LexisNexis has taken many steps in the content and knowledge management area to help information professionals, such as licensing its taxonomies, acquiring additional data mining and analytics capabilities through the acquisition of Datops to spot emerging market trends, and enhancing LexisNexis

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