Oracle Utilities Customer Care & Billing Users Group Conference 2014
Event on 2014-03-05 07:30:00
Welcome to the 2nd Annual Oracle Utilities
CC&B Users Group Conference, FullCircle 2014
Oracle Conference Center, Redwood Shores Campus, CA
CELEBRATING OUR 2ND YEAR! Please join us for the annual Oracle Utilities Customer Care & Billing User Group Conference, on the picturesque San Francisco Bay at the Oracle Headquarters Campus in Redwood Shores on March 5, 2014. In an effort to help clients optimize their travel dollar, this event will be held the same week as the 2014 Multi-Product Customer Advisory Board (CAB) hosted by The Oracle Utilities Global Business Unit; more information below.
CC&B 2014 will once again be your opportunity for Oracle CC&B collaboration with fellow colleagues and expert resources in the New Year! This “for users, by users” grassroots user community event continues to enjoy no registratin fee; however, we are adding optional eventing events for your enjoyment for a nominal fee. Thank you to Oracle for graciously providing access to their onsite convention center & logistic support services to further our cause.
CONFERENCE SCHEDULE & AGENDA
As a for-users, by-users coordinated event, a preliminary 2014 Conference Schedule will be posted shortly. If you are interesting in volunteering to make a presentation and share your wealth of CC&B knowledge with your fellow users, please contact the CC&B user community client leader Tricia_Zacharisen@sjwater.com from San Jose Water. Attendees are also encouraged to visit this site for regular updates as the agenda will continue to evolve as we get closer to the event. You will receive a detailed conference program during Registration on Tuesday evening, March 4 from
Tuesday, March 4th Conference Registration & Vendor Welcome Reception @
5:00pm – 7:30pm Oracle Conference Center – Redwood Shores Campus, California
300 Oracle Pkwy, Redwood Shores, CA 94065
Presented by GeoNexus Technologies & Lucidity
Wednesday, March 5th Oracle Conference Center
7:30am Continental Breakfast @ Club Oracle
8:30am – 10:00am Opening Ceremonies/Keynote Address/General Session 10:00am – 11:30am Conference Tracks/ Breakout Sessions
11:30am – 1:00pm Lunch @ Club Oracle
1:00pm – 4:30pm Conference Tracks/ Breakout Sessions/ Closing Session
5:00pm Buses leave from conference center to Half Moon May
6:00pm – 9:00pm Long Branch Saloon & Casino Night. Presented by Five Point
* Note there is a separate cost for this offsite event, see above.
Thursday, March 6th Oracle Conference Center
7:30am Continental Breakfast @ Club Oracle
8:30am – 12:00pm Conference Tracks/Breakout Sessions
On Tuesday, March 4th from 5:00pm-7:30pm attendees are invited to register for the conference and attend a casual, hosted cocktail Welcome & Vendor Night Reception at the Oracle Conference Center. Shuttle transportation provided by Oracle to/from the official event hotel and Conference Center see add'l information below. Presented by GeoNexus Technologies & Lucidity
On Wednesday, March 5th following the conference day, attendees will be delivered by coach to Long Branch Saloon & Farms, the Bay Area's only Country Western town! The old-west ambiance celebrates the wild west heritage with gunfights, gold panning, roping demonstrations and an old-west saloon. Enjoy of evening of gambling at casino night for great prizes, dinner and a hosted bar. Hours: 6:00pm – 9:30pm. (Please note that a wristband is required for entry. If you are attending and/or bringing a guest/spouse, please purchase guest ticket above.)
Presented by Five Point
OFFICIAL CONFERENCE HOTEL & OTHER OPTIONS
The Hyatt Regency San Francisco Airport is the official event hotel, located eight miles from the conference center. A conference shuttle will be provided each way from the Hyatt to the Oracle Campus, as to/from the Hyatt House Belmont (see below). As with previous years, hotel reservations and availability are on a first-come, first-serve basis as the room block is limited. We encourage attendees to reserve their room early; discounted room rate ends on January 29, 2014. In fact, we recommend you reserve a hotel room NOW is there is even a slight chance you'll be able to attend; you can always cancel the room later. The current room block rate is 9 + tax/night; however, after this initial block is gone, room rates go to 4 + tax/night. And after January 29, room rates go to 9. Online reservation instructions are below.
RESERVATIONS MUST BE MADE ONLINE TO RECEIVE THE CONFERENCE DISCOUNTED ROOM BLOCK RATE. Please click here. *** As of 1/24/14 more than 85% of the room block is taken. And discounted room block expires on 1/29/2104 ***
HYATT HOUSE BELMONT
400 Concourse Pl Belmont, CA 94002 650.591.8600
While there is not a contracted/discounted room block at this property for the conference, the conference shuttle will make stops at this hotel which is located near the Oracle Campus.
Below are additional nearby hotel options to explore (though not under contact with Oracle, no negotiated discounted room block nor conference shuttle service):
120 Sem Lane, Belmont, CA 94002 650.654.0344
TownePlace Suites (By Marriott)
1000 Twin Dolphin Dr, Redwood City, CA
Fairfield Inn & Suites (By Marriott)
555 Skyway Rd, San Carlos, CA
INDUSTRY PARTNERS & SPONSORS WELCOME!
To enhance the educational value and information exchange at CC&B 2014, we encourage participation by solution partners that are actively working with the user community to further clients' customer care & billing initiatives. If your organization is collaborating with an intriguing industry vendor and you think they have a compelling story to share with the CC&B community, send them our way! We have a variety of event sponsorship levels available; please contact us at Tricia_Zacharisen@sjwater.com.
ABOUT THE CUSTOMER ADVISORY BOARD (CAB) MEETING
Following the format used last year, the Oracle Utilities Multi-Product Customer Advisory Board (CAB) scheduled for March 3-4, 2014, will be open to all customers for all Oracle Utilities products, and is a separate event from the CC&B User Group Conference. The CAB meeting will be used to present Product Roadmaps and to solicit feedback from customers. Please note that this CC&B announcement is not an invitation to the CAB. Invitation and registration information for the CAB is forthcoming under separate cover from your Oracle representative . There is no cost to attend the CAB; registration will be handled separately (travel and other costs are the responsibility of each attendee). However, there is a low event fee to attend the self-funded CC&B Wednesday event event to Half Moon Bay that relies solely on ticket sales and industry partner sponsorships each year. For CAB questions, please contact Bob_Darchi@splwg.com.
CC&B USERS GROUP STEERING COMMITTEE
If you're interested in participating in the development of future events, or want to join in on one of our regularly scheduled conference planning calls, drop us a note at Tricia_Zacharisen@sjwater.com.
San Jose Water
at Oracle Conference Center
350 Oracle Parkway
Redwood City, United States