Why Operators Need to Make Mobile the Center of Customer Experience

Why Operators Need to Make Mobile the Center of Customer Experience
Despite more than one million apps available and over 100 billion downloaded across the various stores, most users regularly use only 10-15 apps, and the top 100 apps drive 90 percent of revenue and usage. In this context, MNOs have fallen behind in …
Read more on Wireless Week

ComScore's Top 50: Google Nabs No. 1 Spot for Desktop and Mobile
Google was the top-ranked Web property in February 2013, attracting some 228.1 million total unique visitors via desktop and mobile devices in the US, according to comScore's newly launched Media Metrix Multi-Platform service. The inaugural report …
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US Airways remains without app for passengers
… ranked customer satisfaction with mobile apps and Web sites for 25 top travel companies. Southwest (LUV) ranked highest among all travel companies with a score of 82 out of a possible 100. After Southwest, the next seven companies were either hotel …
Read more on MSN Money

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